![]() With most orders, you would be contacted first to arrange a delivery date, so you know in advance what day delivery has been booked in for. Will I receive a timeslot for my delivery?Īs we use a wide range of carriers for delivery, you may not receive a time slot for your order. If you have any doubts over your order status please contact us. Please note, that some smaller items which can be posted or go via small carrier may be dispatched immediately, without contacting you first. When ordering, please provide an active mobile phone number to help delivery to be promptly booked in, and to ensure that there is no delay in receiving your order. This can help to confirm a working delivery date which is best for you. See our full terms and conditions.Delivery Estimates are in working days, and the estimated delivery time for each product is shown above the ‘add to basket’ button on the product page.ĭeliveries are mostly prearranged directly with yourself within a few days of placing an order being booked in directly with a member of the delivery team/carriers. Please wrap all items securely in original packaging and send to the address below:įor your protection we recommend that you use a recorded delivery service since Beds Barbecue Centre cannot be held responsible for returns which are lost or damaged in transit. To make a return please send the item(s) together with the original invoice and a covering letter explaining the reason for the return. This does not affect your statutory rights. If the goods are faulty/Damaged and if possible the damaged parts of the order/BBQ will be replaced in the first instance. We will refund any postage costs if the return is a result of our error we made in fulfilling your order. Goods must be in the same condition as when despatched. Once photo evidence has been received we can organise a replacement for the damaged part.Īt Bedfordshire Barbeque Centre Ltd we want you to be delighted with your order, so if you are unhappy you can return them within 14 days of receipt for a replacement. We require a photo of the damages emailed to us at We will not be liable to you if a 'non-signature' service is requested, or written instructions are given to leave goods in a 'safe' location, and the goods are subsequently lost or damaged. Please note that these charges are due to courier surcharges and are unfortunately not something we can build into our overall pricing structure.ĭamaged or missing items must be reported within 24 hours. ![]() These are calculated in the checkout, please ensure the correct country desitnation is selected from the drop down. Ireland deliveries are subject to a delivery charge of: (Grey Areas): Saturday Surcharge - UK Mainland (Yellow Areas)Īll Highland, Channel Island deliveries are subject to the charges below: (Green Areas):Īll Ireland & N. We Offer free delivery for orders over £50 within the Mainland UK, *Excluding Scottish highlands as denoted below, calculated by weight upon checkout If nobody is available to receive and sign for the delivery it can be left in a safe location or with a neighbour, please specify details in the special instructions field. Please do as instructed and don't just ignore the card. If a delivery attempt has been made the driver will leave a card detialing your locl depot. Please call us first, to discuss your requirements.Ī failed delivery will automatically be attempted on the next working day, any further attempts will incur additional charges. We can offer a paid service to build and deliver your BBQ. Purchasing your BBQ with our free delivery service, is agreeing to these terms and conditions. The driver will only be able to wheel the pallet as far as physically possible, which may only be kerbside. Unfortunately, the delivery company we use are also unable to remove items from the pallet or take the pallet away with them. Insurance restrictions mean the delivery driver will not be able to carry the barbecue up or down steps, through a property, wheel the pallet across a gravel driveway or up particularly steep driveways. Please note that BBQ's may arrive on a pallet due to the weight and size. Our parcel carriers deliver weekdays between 8am and 6pm. Please see individual product details for current delivery times. For delivery to any country outside the UK please telephone +44 (0) 1767 686666 Beds BBQ Fibrecrete Modular Outdoor Kitchensĭelivery - Goods are priced in UK sterling.
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